Our Safeguarding Commitment

• Admin

Everyone deserves to feel safe, respected and heard. At Positive Impact Care Group, that principle sits at the heart of how we support people and work alongside families, advocates and professionals.

We have introduced a dedicated Safeguarding page on our website, bringing together our safeguarding information, access to our Safeguarding Adults Policy & Procedure, and clear routes for raising a concern. It is a practical way to make important information easier to find when it is needed.

Clear information in one place

Whether you are someone we support, a family member, a colleague or a professional working with us, you should be able to find out how to raise a concern without having to search through several pages.

Our new page provides:

• An introduction to our approach to protecting the people we support.
• A link to view or download our Safeguarding Adults Policy & Procedure.
• An overview of the topics covered by the policy, including recognising abuse, reporting concerns, confidentiality and staff training.
• Named safeguarding contacts and links to further information and advice.

You can read the Safeguarding Adults Policy & Procedure here (PDF). The safeguarding page is also linked from our About Us menu and the homepage, so it is easy to return to.

Making space for people to speak up

Safeguarding is about people, as well as policies. Listening to someone’s views, wishes and concerns is an important part of person-centred support.

Anyone can raise a safeguarding concern. That includes people we support, staff, families, social services, members of the public and other providers. Our website brings the reporting information together so people can see where to turn.

If you have a concern, please go directly to the Raise a Concern section for our named contacts and reporting information. Please use those routes rather than posting personal or sensitive details on social media.

Connected to our wider commitments

Alongside the safeguarding information, we have also introduced an Our Commitments page explaining our membership of the Restraint Reduction Network and our pledges to reduce restrictive practices.

These pages address distinct parts of our work, with a shared focus on dignity, choice and person-centred support. Our Commitments page sets out the pledges and practical next steps; our Safeguarding page explains where to find the policy and how to raise a concern.

Explore the new pages

We encourage the people we support, their families and everyone working alongside PICG to take a look and share the links with anyone who may find them useful.

Visit our Safeguarding page or read Our Commitments to learn more.

Published by Positive Impact Care Group. Photography is illustrative.