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ABOUT US

Meaningful Support. Real Outcomes.

Founded in Liverpool, Positive Impact Care Group delivers person-led care and career pathways that redefine what's possible in the sector.

People-First Approach

Empowering people through personalised support — our approach puts individuals with learning disabilities, autism, and complex needs at the centre of everything we do. With dignity, clarity, and compassion, we create care that’s built to last.

Bold by Design

We’re redefining what great care looks like — investing in people, technology, and progression. At PICG, we champion motivated teams, modern systems, and clear development pathways to build a workplace where ambition and purpose go hand in hand.

Positive Outcomes
88%
Explore Services
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PICG Co-Founder

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Our Services

Person-Led Support
Tailored to Real Lives

All Services
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01

Supported Living

Safe, modern homes with tailored, person-led support for adults with complex needs and learning disabilities.

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Community Outreach

Flexible, empowering support at home or in the community—designed to build independence and confidence.

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Transition Support

Support through key life changes—helping individuals move confidently from children’s to adult services or between care settings.

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Respite Support

Short-term care options that provide families and carers with essential breaks—while ensuring consistent, high-quality support.

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Wellbeing & Inclusion

Promoting physical, emotional, and social wellbeing through inclusive activities, community links, and personalised support plans.

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Keyworking

Dedicated one-to-one support that builds trust, tracks progress, and ensures individuals stay at the heart of their own care journey.

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Mission & Vision

Empowering Lives Through Compassionate, Person-Led Care

Positive Impact Care Group is an independent care provider based in Horton House, Exchange Flags in the Liverpool City Region, delivering tailored support for people with learning disabilities, autism, and mental health needs. We’re driven by outcomes, not checklists—placing people at the heart of everything we do.

  • Person-Centred Support Planning
  • Transparent and Ethical Practices
  • Highly Trained, Compassionate Staff
  • Community-Integrated Care Delivery
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Our mission is to deliver high-quality, person-led care that empowers individuals to thrive—promoting dignity, independence, and inclusion at every stage of support.

  • Compassionate, Outcome-Focused Care
  • Staff Empowerment & Career Growth
  • Inclusive, Community-Based Services
  • Continuous Improvement & Innovation
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Our vision is to set a new benchmark for social care—where every person is supported with dignity, every staff member is empowered to grow, and our communities feel the impact of true inclusion and innovation.

  • Redefining Standards in Social Care
  • Building Stronger, Inclusive Communities
  • Driving Innovation Through Technology
  • Empowering Staff and Service Users Alike
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CQC Registered

Fully registered with the Care Quality Commission, meeting all regulatory requirements. Demonstrating our commitment to safety, quality, and compliance from day one.

30+ Years Combined Experience

Led by care professionals with decades of sector expertise. Bridging frontline insight with strategic innovation to create services that work.

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Looking Ahead

Building a Caring Future
With Strong Community Roots

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Compassion-Led Care

Every service we provide is rooted in kindness, trust, and meaningful impact.

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Community Focus

Our work begins with listening — understanding each individual and local need.

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Dedication from Day One

As a new organisation, we’re committed to setting the highest standards from the start.

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How We Support You

A Journey Built on
Partnership

01

Initial Assessment - Listening First Model

We take the time to truly understand each person’s story, needs, preferences, and goals — laying the foundation for tailored, meaningful care.

02

Co-Created Planning

Planning is done with people, not for them. We shape support around what matters most — promoting independence, safety, and a life with purpose.

03

Consistent, Compassionate Delivery

Our team provides steady, high-quality care led by our TEAMS values. You’ll know who’s supporting you and what to expect — no surprises.

04

Tracking Progress Together

We review support regularly, not just to tick a box — but to grow, adapt, and make sure people are thriving, not just coping.

Empowering lives through compassionate care and meaningful connection. Get in touch
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Our Approach

Supporting Individuals with Compassion, Consistency, and Purpose.

Every individual’s journey is unique. We work collaboratively to design personalised care plans that reflect real needs and real aspirations.

We create safe, structured environments where individuals can grow their confidence, life skills, and self-determination.

Inclusion isn’t a buzzword—it’s a right. We actively support access to local opportunities, social engagement, and belonging.

We partner with families, local authorities, healthcare professionals, and the individual to ensure support is aligned, informed, and effective.

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BBP

"Working with Positive Impact Care Group has been refreshing. From initial design meetings to operational mobilisation, they’ve demonstrated a clear vision and unwavering commitment to quality. Their focus on creating genuinely person-led environments is evident in every decision they make."

BBP / Development Partner

Senior Partner, RCI

"PICG bring a level of clarity, purpose, and follow-through that’s rare in the sector. From early conversations, it was clear they understood both the operational pressures and the bigger picture — which made collaboration seamless. Their commitment to sustainable models and quality support is obvious."

Senior Partner, RCI / Strategic Development Partner

Independent CCCQ

"Positive Impact Care Group combine compassionate practice with robust governance. It’s a balance many providers talk about, but few get right. Their focus on getting the foundations right — from systems to staffing — gives real confidence in their future."

Independent CCCQ / Clinical & Quality Advisor